Learn how refunds, order cancellations and support requests work at Boosto.uk. We aim to make our processes clear so you know what to expect when ordering Instagram, TikTok and YouTube services.
Our stated target is to process an approved refund within 7 calendar days after your request is received and approved. Payment-provider settlement times may vary.
If your service has not started within 3–7 days of placing your order, you may request cancellation and a refund review.
Our WhatsApp form can prepare your request at any time. This does not mean a support agent is available around the clock.
This Return & Refund Policy explains the cancellation and refund request process for services purchased from Boosto.uk, including Instagram, TikTok and YouTube boosting services. By placing an order, you can review this policy alongside any service-specific terms shown at checkout.
We assess requests based on the order status, what has been delivered, the payment method and any applicable legal rights. This policy does not remove your statutory consumer rights.
Boosto.uk provides digital social media services rather than physical goods. As a result, there are no physical products to post back or return. Cancellation and refund decisions depend on whether work has started, whether a service has been delivered and the circumstances of your request.
Service delivery times can vary by package and order conditions. Buying engagement does not guarantee organic growth, account performance or results beyond the service described at purchase.
If a purchased service has not started within 3–7 days after you place the order, you may contact us to request cancellation. Please provide your order number, the platform, the service purchased and the date of purchase.
You may request a refund if an order has not started, the service cannot be provided, or you believe the service delivered does not match what you purchased. We will review the request and respond based on the relevant circumstances.
Where a service has been partly delivered, we may assess whether a partial refund is appropriate. If a service has been fully delivered as agreed, a discretionary refund may not be available, except where required by law. A delay or change in social media platform metrics does not automatically establish refund eligibility; however, it does not prevent you from raising a concern.
Our refund policy provides for refund processing within 7 calendar days following a refund request, once the request is reviewed and approved. If more information is needed to verify your order or entitlement, we may contact you before completing the review.
Once a refund has been issued, the time it takes to appear in your account can depend on PayPal, the relevant payment network or another payment provider. We cannot control external settlement delays.
PayPal: Where available, refunds are normally issued through the original PayPal transaction, subject to the provider's procedures.
Cryptocurrency: Crypto transfers may be irreversible. For an approved crypto refund, we will confirm a suitable refund method and the amount with you before processing. Exchange-rate movements and network fees can affect the amount received. Never share private keys, seed phrases or account passwords with us.
You can use the WhatsApp request form below or email business@boosto.uk. Please include:
Do not include passwords, payment card numbers, private keys or other sensitive login information.
Nothing in this policy limits rights or remedies that cannot lawfully be excluded under applicable UK consumer protection law. Rules for cancelling online digital services can depend on the service type, when performance begins, the information supplied before purchase and any legally required consent or acknowledgement. We will consider statutory rights separately from any discretionary refund policy.
If you believe a service has not been supplied with reasonable care and skill, or that you are otherwise entitled to a remedy under law, please contact us with the relevant details.
For refund questions, cancellation requests or order concerns, contact Boosto.uk using the following details:
Email: business@boosto.uk
WhatsApp: +44 7862 607213
Website: https://boosto.uk/
Effective date: 30 September 2026.
Complete this form to prepare a message for Boosto.uk on WhatsApp. Your message will open in WhatsApp for you to review and send.
Email supportbusiness@boosto.ukWhatsApp support+44 7862 607213Fields marked * are required.
Answers to common refund and cancellation questions.
Our policy target is to process an approved refund within 7 calendar days after your request. The time needed for funds to arrive may depend on the payment provider.
Yes. If the service has not started within 3–7 days after your order, you can request cancellation. We will check the order status and your applicable rights.
Yes, you can raise a concern. We will assess what has been delivered and whether a partial or full refund or another remedy is appropriate, including any statutory rights.
Approved cryptocurrency refunds require confirmation of the refund method and amount. Network fees and exchange-rate changes may affect the final amount received.
No. The form opens WhatsApp with your message prepared. You must press Send inside WhatsApp to deliver it to +44 7862 607213.
