Privacy Policy

01Who we are and scope

“Boosto.uk”, “we”, “us” and “our” refer to the operator of https://boosto.uk/. This policy applies to personal information processed through our website, orders and support communications. It does not govern independent websites, payment providers or social media platforms, which have their own policies.

For enquiries about the identity of the business operating Boosto.uk or the handling of your personal information, contact business@boosto.uk.

02Information we may collect

Depending on how you use the website and the information you choose to provide, this may include:

• Contact details: your name, email address and details included in support messages.
• Order details: services selected, order identifiers, purchase dates, payment status and fulfilment records.
• Public social media details: profile usernames, links to profiles, posts or videos, and other public information needed for the service you request.
• Payment-related records: payment method, transaction references, amounts and confirmation or refund status.
• Technical information: IP address, browser or device details, basic logs and cookie-related data where applicable.
• Communications: emails, WhatsApp messages and any details you share when asking for assistance.

03How we use information

We may use relevant personal information to:

• Receive, confirm, process and fulfil orders.
• Identify the social media profile or content associated with an order.
• Provide customer support, respond to questions and handle cancellation or refund requests.
• Maintain records of transactions, disputes and service communications.
• Operate, troubleshoot and protect the website, including investigating suspected misuse.
• Meet applicable legal, tax, accounting or regulatory obligations.
• Understand website performance and improve navigation or service information, where analytics are used.

We do not claim that purchasing a service guarantees organic growth, and the privacy practices of external social platforms remain governed by those platforms.

04Payments: PayPal and cryptocurrency

PayPal

When you choose PayPal, payment information is handled through PayPal's payment services. PayPal may collect and process your payment and account information under its own privacy policy. Boosto.uk may receive information such as the transaction reference, payment status, amount and details needed to reconcile an order. Please read PayPal's privacy statement.

Cryptocurrency

When you pay using cryptocurrency, transaction details such as wallet addresses, transaction hashes, amounts and payment status may be processed to confirm and reconcile payment. Transactions recorded on a public blockchain may remain publicly visible and generally cannot be erased or reversed. Any third-party wallet, exchange or payment processor you choose may apply its own privacy terms.

We do not ask you to share your wallet's private keys or seed phrase. Payment-related records may need to be retained for legal, accounting, fraud-prevention or dispute-resolution purposes.

05Cookies and analytics

Our website may use cookies or similar technologies to support essential functions such as page navigation, security, sessions and order processing. If optional analytics, advertising or other non-essential technologies are enabled, they may collect usage information subject to applicable consent requirements.

You can manage cookies through your browser settings. Blocking certain cookies may affect site functionality. Where required, non-essential cookies should be offered through a consent mechanism before they are placed; your choices should be respected.

06When information may be shared

We may share only the information reasonably necessary with parties involved in providing the website and requested services, such as:

• Payment providers, including PayPal and services involved in cryptocurrency transactions.
• Hosting, website maintenance, security and technical service providers.
• Order-fulfilment partners where required to deliver a purchased service.
• Customer communication services, including email or WhatsApp when you use those channels.
• Professional advisers, regulators or law enforcement when disclosure is required or legally justified.

We do not represent that third-party services operate under this policy. Their own privacy notices may apply.

07Legal grounds for processing

Where UK data protection law applies, the legal basis depends on the activity. Processing may be necessary to perform a contract or take steps requested before a purchase, comply with a legal obligation, or pursue legitimate interests such as securing the website and responding to support requests. Where consent is required, including for certain non-essential cookies or marketing, we rely on consent and you may withdraw it.

08How long information is kept

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, accounting, resolving disputes, preventing abuse and meeting applicable legal requirements. Different categories of information may have different retention periods.

You may ask us about the retention of information associated with your order or request deletion where applicable. Some records cannot be deleted immediately where retention is legally required or otherwise justified.

09Data security

We aim to use reasonable technical and organisational safeguards appropriate to the personal information processed. However, no internet transmission, website or storage system is guaranteed to be completely secure. Please avoid sending sensitive account credentials or private cryptocurrency keys to us.

10International data transfers

Some payment, communications, hosting or service providers may process information outside the United Kingdom. Where UK data protection rules apply to an international transfer, appropriate safeguards or another permitted transfer mechanism should be used as required by law. You can contact us for information about transfers relevant to your data.

11Your privacy rights

Subject to applicable law and exceptions, you may have rights to request access to personal information, correction of inaccurate information, erasure, restriction of processing, objection to certain processing and portability of eligible information. Where processing is based on consent, you may withdraw that consent.

To exercise a right, email business@boosto.uk with the nature of your request. We may need to verify your identity before acting. If UK GDPR applies and you are dissatisfied with how a concern is handled, you can also contact the UK Information Commissioner's Office (ICO).

12Children's privacy

Our services are not directed at children. If you believe a child has provided personal information to us without appropriate authorisation, please contact us so we can review the situation and take appropriate action.

13External websites and social platforms

Our website may link to Instagram, TikTok, YouTube, PayPal and other third-party services. Their content, security practices and personal information handling are outside our control. Review their terms and privacy policies before using those services. Social media platforms may impose their own rules on purchased engagement.

14Updates to this policy

We may update this Privacy Policy to reflect changes to the website, services, technology or legal requirements. The effective date shown at the top indicates the date of this version. Material changes may also be communicated through the website where appropriate.

15Contact us about privacy

If you have questions about this policy, personal information associated with your order or a privacy rights request, please contact Boosto.uk using the details below.